2019 SF State Transfer Student Survey

Transfer in California

Transfer Student Survey

Transfer Advisory Committee

 

Transfer in California

 

California's public higher education system, established by legislation in 1960 (the "Master Plan"), was designed to enable two out of three undergraduate students to begin their degree path at a community college. More than half of all students who earn baccalaureate degrees at a CSU began at a California Community College. In recent years, it has become typical for transfer students to spend as many as seven years earning credit at multiple institutions before earning their CSU degree.  Transfer students embody, in many ways, SF State’s core values, including courage and resilience. Helping transfers realize the promise of our mission in a limited timeframe but equitable manner is a challenge that we can meet thoughtfully and in accordance with our commitment to social justice. 

 

Transfer Student Survey

 
Survey Goals
  • Develop a deeper understanding of transfer students’ experiences regarding:
    • Their transition to SF State
    • How available resources and programs address their unique needs
    • Becoming members of the university community
  • Prioritize and direct campus resources to ensure that, at SF State, transfers have access to support and experiences designed to help them reach their potential as students, and eventually as graduates contributing to the betterment of their communities.

About the survey
  • In 2019, the Transfer Advisory Committee (TAC) partnered with the Office of Institutional Research (IR) to develop and administer a campus-wide Transfer Student Survey.  The survey included 26 Likert-type items designed to assess transfer students' satisfaction with various aspects of their experiences at SF State. Students were also asked six open-ended questions inviting further comment. 
  • In late September, the survey was promoted through various SF State social media platforms, flyers, a dedicated website, video monitors across campus, the local learning management system (iLearn) and by email.
  • In mid-October, the survey was distributed via email to all enrolled transfer students (10,622 students). After three weeks, the survey closed in early November.
  • Participating students were entered into a drawing for an SF State Bookstore gift card, Gator Dollars, and priority registration for the following semester. In addition, all survey respondents received a discount at Cafe Rosso.
  • Survey response rate: 1,639/10,622 = 15%
 
Key Findings
 
  • Given their campus experiences, 89% of students would still choose to enroll in SF State.
  • Over 65% of continuing students believe they are on track to graduate.
  • Of students who viewed SF State as very committed to helping students transfer successfully, 64% rated creating a transfer-focused website as very important.
  • Slightly less than 30% of students had an overall positive experience with feeling a sense of belonging.  In the survey, "sense of belonging" refers to being an engaged and valued member of the university community.
  • Of students who viewed SF State as very committed to helping students transfer successfully, 80% indicated that improving initial transfer credit evaluation was very important.
  • Students who rated SF State as very committed to helping students transfer successfully also referred to these three areas as needing expanded support for transfer students:
    • Resources for Transfer Population
    • Community, Belonging, and Social Interaction
    • Advising
  • The following three areas of improvement were prioritized by students who indicated they would still opt to attend (89%):
    • Advising
    • Campus Events and Programs
    • Evaluation of credits earned
  • The following three areas of improvement were prioritized by students who indicated they would not opt to attend (11%):
    • Campus Events and Programs
    • Advising
    • Clarity of Campus Communications
Full Survey Report (Institutional Research website)
5/8/2020 Presentation to SSGI (PDF)

For more information, contact transferinfo@sfsu.edu

 

 

Transfer Advisory Committee

 
About TAC
With support from San Francisco State University’s Student Success and Graduation Initiative (SSGI) taskforce, a transfer-focused advisory committee representing multiple areas in Academic Affairs and Student Affairs was created in the fall of 2018; representation from City College of San Francisco was invited as well. 
 
TAC’s charge is to examine how the campus can improve practices that directly impact transfer students, with a special focus on the critical period between admission to SF State and the end of the first semester. This includes aspects such as
  • improving communication about key procedures and functions that impact transfer students;
  • improving coordination of transfer-focused services and support; 
  • building opportunities for transfer students to experience a sense of inclusiveness and community at San Francisco State, and increasing their awareness of these opportunities. 

 

Committee Representation and Current Roster
Academic Affairs
College of Ethnic Studies: Catriona Esquibel
College of Health and Social Sciences: Ingrid Ochoa
Graduate College of Education: Kim Correa and Eurania Lopez
Institutional Research: Eva Allen
Lam Family College of Business: Denise Kleinrichert
 
City College of San Francisco
Gabriela Alvarenga
 
Enrollment Management
Outreach: Tony Flores
Registrar: Ellen Webb
Undergraduate Admissions: Vacant
 
Student Affairs
Career Services and Leadership Development: Joseph Adams, Orlando Harris
Educational Opportunity Program: Noe Mora
International Programs: Izy Alilin
Residential Life: vacant
 
Undergraduate Education and Academic Planning
Articulation: Ceci Herrmann
¡Eso Adelante! Peer Mentor program (partnership with Canada College): Jasmine Kamariotis
Undergraduate Advising: McCall Olson

 

Past activities

In addition to developing and implementing the Transfer Student Survey, TAC has participated in campus-wide events such as New Student Orientation, Gator Fest, and Make the SF State Connection, the campus's virtual preview event for students admitted for Fall 2020. In Fall 2019, TAC partnered with SF State's Transfer Peer Mentors in hosting activities and quad tabling to mark National Transfer Student Week. Members have also served in advisory capacities for academic departments and units providing student services to help elevate the needs of our transfer community.


Recommendations (Developed by TAC in early 2019, and endorsed by participants in the 2019 Transfer Student Survey. The first four bullets are "in progress" to varying degrees.)
  • Design and launch a web hub or centralized virtual space for transfer students; implement transfer-focused social media and other communication tools. Goal: Facilitate transfer students’ ability to fully function as soon as possible after matriculation. Centralize information that is specific to transfer students. Communicate with transfer students in welcoming and accessible ways, conveying awareness of the unique aspects of their experience and path to SF State.
  • Examine transfer awareness during the planning of campus-wide events such as Gator Days, New Student Orientation and Gator Fest. Goal: Create meaningful opportunities for transfer students to connect with each other and with key campus resources at these events.
     
  • Improve processes related to transfer credit intake and evaluations for all incoming students, including international students transferring from domestic institutions. Goal: Provide more timely and accurate information about how previous credit counts towards SF State requirements; minimize time and expense earning unnecessary credit after transfer. Develop a centralized system for launching, distributing, and resolving transfer credit inquiries.
     
  • Expand Outreach’s transfer-dedicated staffing. Establish an annual open house event for prospective transfer students. Goal: Present SF State as an attractive, viable option among Bay Area universities, and make repeated connections with prospective students.
     
  • Establish a physical location on campus for transfer students, where students can access transfer-focused support, resources, and make connections with other transfer students. Goal: Provide a central location dedicated to providing resources and facilitating meaningful contact with other members of the campus community.
     
  • Create a dedicated staff position to address responsibilities related to the coordination of many of the items above, including:
    • Coordinate and maintain web hub and social media outreach to prospective and current transfer students.
    • Act as a campus contact and coordinator for ongoing transfer student “onboarding” and support efforts.
    • Provide transfer-focused input on communications and event planning related to new students.
    • Coordinate a program for current SF State student/peer mentors who will support incoming transfer students.
    • Advocate for unique transfer student needs with multiple campus areas.

Goal: Increase the viability and success of SF State’s efforts by dedicating staff resources to the necessary coordination.


Future focus

TAC will continue to focus on creating more transfer-supportive programming, developing broader communication with and about our transfer students, and serving as a resource for students, staff, faculty, and administrators about our transfer community. COMING SUMMER 2020: a new SF State website designed to support prospective and new transfer students, and to provide resources and information about transfer-related matters at SF State for students, faculty and staff.


For more information, contact transferinfo@sfsu.edu

 

(415) 338-2206

ueap @sfsu.edu

Division of Undergraduate Education and Academic Planning
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